Terms and Conditions - Garden Clearance Kingston

Welcome to Garden Clearance Kingston. By engaging our services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before making use of our services.

1. Definitions

Client: Any individual or entity that contracts Garden Clearance Kingston for garden clearance services.

Services: The garden clearance tasks provided by Garden Clearance Kingston, including but not limited to removal of garden waste, pruning, and disposal.

2. Services Provided

Garden Clearance Kingston offers a comprehensive range of garden clearance services designed to meet your specific needs. Our services include:

Removal of garden waste and debris
Pruning and trimming of shrubs and trees
Clearing of overgrown areas
Disposal and recycling of garden materials

3. Booking and Scheduling

To schedule services, clients must:

Provide accurate information regarding the size and condition of the garden area.
Select a suitable date and time for the clearance.
Ensure access to the property is available during the scheduled time.

Garden Clearance Kingston reserves the right to adjust schedules in case of unforeseen circumstances. We will notify clients promptly of any changes.

4. Pricing and Payment Terms

Our pricing is based on the scope of work required. Key points include:

Estimates: All estimates are provided based on the information available at the time of booking.
Payment Methods: We accept various payment methods including cash, credit/debit cards, and bank transfers.
Payment Terms: Full payment is due upon completion of services unless otherwise agreed upon.

5. Cancellation Policy

Clients may cancel or reschedule services under the following conditions:

Notice Period: A minimum of 24 hours' notice is required for cancellations.
Fees: Cancellations made less than 24 hours before the scheduled time may incur a cancellation fee.

6. Customer Obligations

Clients are responsible for:

Providing clear access to all areas requiring clearance.
Ensuring that no hazardous materials are present in the garden area.
Informing us of any specific instructions or areas to avoid.

7. Liability Limitations

While Garden Clearance Kingston strives to perform all tasks professionally, our liability is limited to:

Direct damages caused by our negligence during service delivery.
Excluding any indirect, incidental, or consequential damages.

We are not liable for pre-existing conditions or issues not addressed during the clearance.

8. Insurance

Garden Clearance Kingston maintains comprehensive insurance coverage, including:

Public liability insurance
Workers' compensation

This ensures protection for both our staff and our clients in the event of unforeseen incidents.

9. Health and Safety

We adhere to strict health and safety protocols to protect our employees and clients, including:

Use of appropriate safety equipment
Compliance with local health and safety regulations
Regular training for all staff members

10. Environmental Responsibility

Garden Clearance Kingston is committed to sustainable practices by:

Recycling garden waste where possible
Minimizing environmental impact through efficient clearance methods
Encouraging clients to adopt eco-friendly gardening practices

11. Data Protection

We respect your privacy and are committed to protecting your personal data. Our policies include:

Collecting only necessary information for service provision
Storing data securely and limiting access
Not sharing personal information with third parties without consent, unless required by law

12. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of Kingston. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts in Kingston.

13. Amendments to Terms

Garden Clearance Kingston reserves the right to modify these terms and conditions at any time. Clients will be notified of any significant changes, and continued use of our services will constitute acceptance of the updated terms.

By using Garden Clearance Kingston’s services, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.